Returns & Refund Policy
Returns
We want you to love every product you receive from BrewNest. If something is not quite right, you may return eligible items within 30 days of delivery.
To qualify for a return:
- The item must be unused and in its original condition
- The product must include original packaging
- Proof of purchase is required
Non-Returnable Items
Non-Returnable Items
Certain items may not be eligible for returns, including:
- Used coffee filters
- Opened consumable products
- Gift cards
- Clearance or final sale items
Exchanges
If your item arrives damaged or defective, please contact us as soon as possible and we will help arrange a replacement.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.